InContatto Srl, with registered office at Viale dell'Oceano Atlantico 18 – 00144 Rome, VAT number 12443641001, data controller (referred to as the "Controller" or "Company"), as required by applicable law (Article 13 of the General Data Protection Regulation, hereinafter also referred to as the GDPR), provides users who visit the website www.incontatto.it (hereinafter also referred to as the "website") with information relating to the processing of the data acquired.

WHO IS THE OWNER AND HOW TO CONTACT HIM?

The Data Controller is InContatto Srl, with registered office at Viale dell'Oceano Atlantico 18 – 00144 Rome, VAT number 12443641001. The Company can be contacted at info@incontatto.it

WHAT DATA IS PROCESSED?

The data processed are navigation data and data provided spontaneously by the user.

Data provided directly by the user

This category includes all personal data voluntarily provided by the user (for example, when requesting information by calling the numbers listed on the website or writing to the email addresses provided). If the user decides to contact the Data Controller through the appropriate forms on the website, they can learn more about the processing of the requested data by accessing the specific information provided on the relevant pages.

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This information could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.

WHAT ARE THE PURPOSES AND LEGAL BASIS OF THE PROCESSING?

Data provided directly by the user: purposes and legal bases

The personal data provided by the user voluntarily when contacting the owner are used only to process any requests made.

The legal bases for processing such data are therefore: the execution of pre-contractual measures.

Users may provide their data through the forms on the site, in the areas dedicated to certain services. These contain specific information, which users must review before providing their data. This information provides detailed information on how the data is processed, including the purposes and legal bases.

Browsing data: purposes and legal bases

Browsing data is used to obtain statistical information on website use, for site security purposes and to monitor its proper functioning. It may also be used to ascertain liability in the event of any cybercrime committed against the website.

The legal basis for processing this data is legitimate interest and, in the case of requests from the authorities, legal obligation.

For the use of cookies or pixels for specific purposes and related legal bases, please refer tocookie policy which can be consulted from the footer of the site.

Cookie policy

With regard to cookies and similar tools used by the site, please refer to thecookie policy.

WHO CAN KNOW THE DATA?

The data may also be disclosed to IT companies used by the data controller for hosting services and for support and maintenance of the systems used, and to consultants for litigation management and legal assistance in the event of any disputes requiring their involvement. The data may also be disclosed to the competent authorities in the event of specific requests to which the data controller is legally required to respond.

Please note that some of the parties listed act as data processors and that communication to those acting as independent data controllers is carried out because required by law or necessary to fulfill obligations arising from the contractual relationship or the legitimate interest of the data controller, which consists in maintaining the security of IT systems and carrying out defensive activities through legal advisors.

The interested party may request from the Data Controller a list of external parties who carry out their activities as data controllers.

Communication is, however, limited to those categories of data whose transmission is necessary for the performance of the activities and purposes pursued.

HOW ARE THE DATA MANAGED?

The collected data is processed using computerized tools and only occasionally in paper form.

For data processing related to the website services, the Data Controller uses servers located within Europe and IT systems at the Data Controller's headquarters. Adequate security measures are implemented to prevent data loss, illicit or incorrect use, and unauthorized access.

The use of certain services offered by the data controller, which users can subscribe to through a specific form on the website (such as the newsletter), involves the transfer of data abroad; all specifics are provided in the specific information for the requested service. However, it is hereby specified that the data controller first assesses whether the provider they intend to use offers the necessary guarantees required for data transfers abroad.

The data provided directly by the interested party is retained for the time strictly necessary to process the requests and then deleted, except for defensive needs (which may require further retention).

The browsing data of users who access the site are acquired and processed directly by the hosting provider without the Company having access to them.

As regards the data acquired through Google Analytics and other services that use cookies and similar tools, please refer to the information provided in thecookie policy.

DATA CONFERENCE

Except for the browsing data required to implement IT and electronic protocols, the provision of data by users through the various methods made available is free and optional. However, failure to provide such data will make it impossible to respond to requests and use the services of interest.

WHAT ARE THE RIGHTS OF THE INTERESTED PARTY?

The law grants the data subject the right to request from the data controller access to his or her personal data and to rectify or erase it, limit its processing, or object to its processing, as well as the right to data portability.

The interested party may exercise his or her rights at any time, without formalities, by contacting the data controller at the email address privacy@incontatto.it

The rights recognized by current legislation regarding the protection of personal data are detailed below.

• Il right of access, i.e. the right to obtain from the data controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information: a) the purposes of the processing; b) the categories of personal data concerned; c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations; d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; e) the existence of the right to request from the data controller rectification or erasure of personal data or restriction of processing of personal data concerning him or her, or to object to such processing; f) the right to lodge a complaint with a supervisory authority; g) where the personal data are not collected from the data subject, any available information as to their source; h) the existence of automated decision-making, including profiling, and, at least in such cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject. Where personal data is transferred to a third country or to an international organization, the data subject has the right to be informed of the existence of appropriate safeguards relating to the transfer.
• Il right of rectification, i.e., the right to obtain from the data controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.
• Il right to cancel, i.e. the right to obtain from the data controller the erasure of personal data concerning him or her without undue delay if: a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; b) the data subject withdraws consent on which the processing is based, and where there is no other legal ground for the processing; c) the data subject objects to the processing because it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or for the purposes of legitimate interests and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing for direct marketing purposes; d) the personal data have been unlawfully processed; e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the data controller is subject; f) the personal data have been collected in relation to the offering of information society services to a child. However, the request for erasure cannot be granted if the processing is necessary: ​​a) for exercising the right to freedom of expression and information; b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; c) for reasons of public interest in the area of ​​public health; d) for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, insofar as erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing; or e) for the establishment, exercise, or defense of legal claims.
• Il right of limitation, i.e. the right to have data processed, with the exception of storage, only with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State if: a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; d) the data subject has objected to the processing carried out because it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller, or for the pursuit of the legitimate interests pursued by the data controller or by third parties, pending verification of whether the legitimate grounds of the data controller override those of the data subject.
• Il direct to portability, i.e., the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used, and machine-readable format and has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as well as the right to have the personal data transmitted directly from one controller to another, where technically feasible, where the processing is based on consent or a contract and the processing is carried out by automated means. This right is without prejudice to the right to erasure.
• il leadership of the opposition, i.e., the right of the data subject to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or for the purposes of the legitimate interests pursued by the controller or by a third party. Where personal data is processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning him or her for such purposes, including profiling to the extent that it is related to such direct marketing.

The interested party is then informed that, if he believes that the processing of his personal data is in violation of the provisions of the GDPR, he has the right right to lodge a complaint to the Guarantor, as provided for by Article 77 of the Regulation itself, or to take legal action (Article 79 of the Regulation).

FURTHER INFORMATION

With regard to cookies and similar tools used by the site, please refer to thecookie policy.